Editor’s Note

Customer service is arguably more critical than ever.

A career is different. Careers are rare.

Thirty percent of the accidents in the workplace in 2024 were people hitting the deck.

Think about what you want your next employee to be like before they come to your office for an interview.

Nearly 50,000 died by suicide in 2022 in America.

They call it extreme weather. And that may be the biggest understatement these days.

Do the employees in your company feel empowered to impact your customers?

It's finding talented people to fill open positions.

What is your goal?

Preparation is education and education is critical today.

When all is said and done, the data is the data, and the facts are the facts.

The longer I am the editor of Water Well Journal, the more I realize us editors aren’t so different from all of you working at small businesses.

Get to know who is representing you in your state.

The Groundwater Foundation’s Water Well Wish program provides families with healthy water for years to come.

Water Well Journal revamps its website.

I plan to approach life with more organization, try new things, and not worry if they aren’t what everyone else is doing.

It’s a lot easier to thumb back a few pages of a magazine than to hit the back button of a computer dozens of times.

Today we need to tackle how you can find a workforce to service your customers of tomorrow.