Felker has been in the water and wastewater industry for more than 20 years. He started his career in outside sales selling water well supplies to contractors. Part of that job was helping contractors’ size and design pump systems to fit their application. He worked for five years at a distributor and manufacturer in the automotive automation business, where his experience helped him understand the electrical operation of a control panel. Most recently, he worked in outside sales at Sales Service Plus, a manufacturers rep that represents SJE Rhombus. Working for a manufacturers’ rep for the past seven years has taught him about managing a sales territory.
His favorite part of the business is his customers, who he describes as “hardworking, down-to-earth people. Some of the customers I’ve met over the years have become personal friends.”
He’s also helped engineer and design pump and controls systems for irrigation. He has attended multiple pump manufacturers training seminars for residential, commercial and engineered systems. He has experience conducting trainings, so he is very comfortable with public speaking and presenting. But ultimately he enjoys connecting with customers one-on-one the most.
“One of the things I enjoy most is talking to a contractor about a job they may have and discovering a solution that we may have with one of our products,” Felker says. “I think I’m good at what I do because I try to bring a genuine excitement and belief in the products that I’m talking about.”