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Editor’s Note

Learning Loud and Clear

February 6, 2016 Thad Plumley 0

By Thad Plumley There is no way hearing an air horn blared in a small meeting room could ever be construed as fun, but having it pierce your ears at 9 a.m. on a Monday […]

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Editor’s Note

Creating Customers for Life

January 6, 2016 Thad Plumley 0

By Thad Plumley An electrical contractor was working at my house recently and recalled an event early in his career. He was a young guy with a new job in an unfamiliar city. He didn’t […]